Horrible communication and customer service. I made an appointment to get my brakes serviced and after two hours with no phone call, I called the office. They did not communicate to me that they were only giving me an estimate. I thought they were replacing my brakes. I was very frustrated because I work full time and it was my only day off. They told me they were overloaded that day and serviced too many cars...Well, maybe they shouldn't overload themselves because they definitely lost my business. Upon driving away, I heard popping and it felt like I was dragging something under my car. They left the parking brake half way on. Ugh. I am so frustrated and will NEVER go there again!