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5

I can't say enough good things about the quality of service I received from Jake & Ann at Keep It New Auto Service. Keep It New charged me half of what the Toyota dealership quoted just for a diagnosis. They sent thorough and informative reports that even included links to videos explaining the needed repairs. Estimates were broken down by individual repairs and they were honest about the repairs needed and the priority in which they should be performed. I felt like I had options and honest feedback regarding those options. The diagnostic tests, results, estimates and repairs were completed efficiently and all communication was prompt and straightforward. I would would definitely go there again.

5

Took my Jeep to KIN for a check engine light on issue. They scanned for error codes and isolated it to one code but the TSB required a Jeep dealer's response. KIN informed me and I got the car back same day at no charge!

5

For as long as I have gone to Keep It New I have been completely satisfied with their service. I take both of our cars to them and will until I dont have cars anymore. The staff has always made my wife and I confident that we will be given the best of service. We are very pleased and would recommend their shop without hesitation

Thank you so being such an amazing customer Mickey ! We value our friendship and it is such on honor to take care of good people like you and the Mrs... and of course your cars ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
1

They put the wrong oil to my car.

Good Morning Love Salamanca, This is Ann Pratt, Service Manager and Owner of Keep It New Auto Service. We meet last week. I tried to reach you by phone but reached your voice mail. I am reaching out regarding the review left on Google regarding you recent oil change. I appreciate that you took the time to leave a review but I am little stumped because I have reviewed the file and your 2005 Toyota Camry requires 5w30 synthetic blend motor oiI, which is what was used. I have check several sources including the dealership, Alldata labor guide Tekmetric labor guide and all list 5w30 synthetic blend ( conventional) oil. I spoke with service advisor and he showed me your signed estimate showing this was the oil to be used. Did you request something else? Can you clearify ? Maybe there was a communication error? Please let me know as I would be happy to make this right for you. Thank you in advance for your time and honesty. Ann Pratt, Service Manager / Owner Keep It New Auto Service

- Keep It New Auto Service
5

Great service. Would definitely use them again my truck was serviced in a timely fashion as promised. They also went over the inspection of my truck and explained what needed to be done

So thrilled you were happy with your service Les ! We appreciate your trust and look forward to helping you maintain all your vehicles in the future! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Very helpful

Thank you for the 5 star review Danny ! We are thrilled you were happy with your service on your 2015 Equinox ! Welcome to the Keep It New Family ! We look forward to working with you in the future ! Stay Blessed , Ann Pratt, Owner

- Keep It New Auto Service
5

Thank you for the 5 star review Justin ! We appreciate the opportunity to work on your 2012 Santa Fe ! Your trust means everything ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Excellent and personal car care. Locally owned great value.

Cesar thank you for the awesome review ! We have been blessed to have you as part of our Keep It New Family for many years now ! We appreciate your trust! It is our honor to help you keep the Infiniti Q50 and the Honda Accord rolling down the road safely ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Great Job. Thank you

Payam, thank you for the 5 star review ! We are here for you anytime ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Gigi thank you for the 5 star review ! We are so honored to take care of your 2021 Jeep and the 2012 Genesis ! We were blessed to have you join our Keep It New Family so many years ago ! You are amazing and we appreciate our friendship ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
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