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5

Took my Jeep to KIN for a check engine light on issue. They scanned for error codes and isolated it to one code but the TSB required a Jeep dealer's response. KIN informed me and I got the car back same day at no charge!

5

For as long as I have gone to Keep It New I have been completely satisfied with their service. I take both of our cars to them and will until I dont have cars anymore. The staff has always made my wife and I confident that we will be given the best of service. We are very pleased and would recommend their shop without hesitation

Thank you so being such an amazing customer Mickey ! We value our friendship and it is such on honor to take care of good people like you and the Mrs... and of course your cars ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
1

They put the wrong oil to my car.

Good Morning Love Salamanca, This is Ann Pratt, Service Manager and Owner of Keep It New Auto Service. We meet last week. I tried to reach you by phone but reached your voice mail. I am reaching out regarding the review left on Google regarding you recent oil change. I appreciate that you took the time to leave a review but I am little stumped because I have reviewed the file and your 2005 Toyota Camry requires 5w30 synthetic blend motor oiI, which is what was used. I have check several sources including the dealership, Alldata labor guide Tekmetric labor guide and all list 5w30 synthetic blend ( conventional) oil. I spoke with service advisor and he showed me your signed estimate showing this was the oil to be used. Did you request something else? Can you clearify ? Maybe there was a communication error? Please let me know as I would be happy to make this right for you. Thank you in advance for your time and honesty. Ann Pratt, Service Manager / Owner Keep It New Auto Service

- Keep It New Auto Service
5

Great service. Would definitely use them again my truck was serviced in a timely fashion as promised. They also went over the inspection of my truck and explained what needed to be done

So thrilled you were happy with your service Les ! We appreciate your trust and look forward to helping you maintain all your vehicles in the future! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Very helpful

Thank you for the 5 star review Danny ! We are thrilled you were happy with your service on your 2015 Equinox ! Welcome to the Keep It New Family ! We look forward to working with you in the future ! Stay Blessed , Ann Pratt, Owner

- Keep It New Auto Service
5

Thank you for the 5 star review Justin ! We appreciate the opportunity to work on your 2012 Santa Fe ! Your trust means everything ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Excellent and personal car care. Locally owned great value.

Cesar thank you for the awesome review ! We have been blessed to have you as part of our Keep It New Family for many years now ! We appreciate your trust! It is our honor to help you keep the Infiniti Q50 and the Honda Accord rolling down the road safely ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Great Job. Thank you

Payam, thank you for the 5 star review ! We are here for you anytime ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Gigi thank you for the 5 star review ! We are so honored to take care of your 2021 Jeep and the 2012 Genesis ! We were blessed to have you join our Keep It New Family so many years ago ! You are amazing and we appreciate our friendship ! Stay Blessed ! Ann Pratt, Owner

- Keep It New Auto Service
5

Thank You for taking great care of our car, The Wallpe's

Bob and Rosemary, thank you for being amazing and wonderful people ! We are so thrilled you have been part of our Keep It New Family for as long as I can remember! We appreciate your trust ! Stay blessed ! Ann Pratt, Owner

- Keep It New Auto Service
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