Brentwood Auto Repair

Thank you Dave ! I was a pleasure servicing your Hyundai Tucson ! We look forward you working with you and your family in the future ! Thanks for giving us a try! See you next time ! Stay Blessed - Ann Pratt, Owner

Thank you for sharing your feedback, John. We're glad to hear that you found our inspection service quick and fairly priced. We apologize if there was any miscommunication regarding the work estimate. We strive to provide accurate and transparent information to all our customers. When completing a base line inspection it is our policy to advise you on any items that may need attention now or in the future. We try to cross reference with Carfax Reports, to advise if there is any possible mileage interval services that maybe due as well. Due to the fact that we provide all this information, it can become overwhelming which is why we advise you to check service records for maintenance and we advise what should be address asap for safety etc. After reaching out to you, I have reviewed the inspection and estimates as you suggested, and everything appears accurate. Your service advisor, Rima, stated that she worked directly with you and you had even set up a follow up repair which you later cancelled. I am not sure why however not every customer fits with every shop. Again I appreciate your point of view and hope you find a shop that you can "trust" in the future. Stay Blessed ! Ann Pratt, Owner

MIchael, Thanks so much for the 5 stars ! We appreciate your high praise! We are thrilled you have chosen us to help maintain you 2014 Honda Civic and look forward to working with you in the future ! Welcome to the Keep It New Family ~ Ann Pratt, Owner

Mickey I missed you this visit ! Next time I'll make sure I am here when you drop in ! It is always our pleasure to take care of you and Terri ! Stay Blessed my friend ! Ann Pratt, Owner

Carol I was thrilled we were able to repair the wiring on your power windows to get everything working without having to replace parts ! It is so nice when we can get you back up and running! Please let us know if your Chrysler 300 needs anything in the future ~ We are here for you ! Stay Blessed ~ Ann Pratt, Owner

Lee we appreciate your trust and patronage over the last several years ! I has been our honor to work with you and help maintain your Voyager. Stay Blessed ! Ann Pratt, Owner

Thanks for the 5 stars Jim ! We are always here for you if you need any service or repairs. Stay Blessed ! Ann Pratt, Owner

David, Again, welcome to the Keep It New Family. We are thrilled we have earned your trust. We appreciate that so much ! It is obvious you maintain both the Buick Encore and the GMC Sierra very well. It will be our honor to assist in any way ! Stay Blessed - Ann Pratt, Owner